Privacy Policy
We believe in complete transparency. Learn exactly how we handle, protect, and process your data to keep your information secure.
1) Definitions
- Service: The Panther Pay Mobile Device Management Service.
- Personal Data: Personal data means data about a living individual who can be identified from that data or from that data and other information in our possession or likely to come into our possession.
- Usage Data: Usage data is automatically collected data either generated by the use of the Service or from the Service infrastructure itself (e.g. the duration of a page visit).
- Data Controller: The Controller means the natural or legal person, public authority, agency or other body which determines the purposes and means of the Processing of Personal Data.
- Processing: Processing means any operation or set of operations performed on personal data, including collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, dissemination, restriction or erasure of personal data.
- Data Processor (or Service Provider): Processor means any natural or legal person who processes data on behalf of the Data Controller.
- Sub-processor: Sub-processor means any subcontractor engaged by us or our affiliates to assist us in fulfilling our obligations.
- Data Subject (or User): The data subject is any living person who uses our Service and is the subject of personal data.
- Personal Data Breach: Personal Data Breach means a breach of security resulting in accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to personal data.
2) What is Personal Data?
The term “personal data” is the key to the GDPR’s enforcement: it applies whenever a data processing operation involves personal data. Personal data is any information relating to an identified or identifiable natural person (Art.4 GDPR).
Personal information is information that identifies you or that can be combined by us or our Service providers and affiliates with other information to identify you. This may include your first and last name, email address, home address, telephone number, IP address, and cookie ID.
3) The Information We Collect
A. Personal data provided by the user (Panther Pay is Data Controller):
- Account Information: Email, first name, last name, number of licenses, subscription information, company address, company phone number, company name and related account information.
- Purpose: To provide the Service, including login, billing and use of Google APIs.
- Storage Period: Personal data is deleted according to the applicable retention periods described in this policy.
B. Personal data collected automatically (Panther Pay is Data Controller):
- Dashboard Action Logs: To ensure account security. Deleted according to the applicable retention period.
- ID of the company using the Google API Service: To provide the Service. Deleted according to the applicable retention period.
- Devices: Manufacturer, technical identifiers, IP, SIM identifiers, installed applications, operating system version, system signature and GPS status. Used to provide monitoring and management of listed devices; deleted or anonymized according to the applicable retention period.
C. Personal data provided by the Customer (Panther Pay is Data Processor):
- Managers’ Contact: Manager’s email, to allow managers to log in and ensure account security.
- Devices (Naming): Device name, to assign a named device to a named user.
- Wi-Fi Networks: List of Wi-Fi networks with password and Wi-Fi EAP certificate, to allow devices to connect to corporate Wi-Fi networks.
- Policies (Configurations): Selected and saved configurations for groups of devices, to ensure control of registered devices.
- Users: Email, name, directory name, associated device and custom fields, to assign devices to named users.
- Applications on the Store: Data required to manage private applications.
D. Location Data:
We may use and store information about the location of devices (last 50 location points) only if you grant permission to do so. We use this data to provide features of our Service.
Note: Location tracking Services are designed to be used only on company-owned devices. If you have been invited by your company to add a work profile to your personal device, then we do not collect personal information related to the private use of your device outside of the work profile.
4) Personal vs Company-Owned Devices
If you have been invited by your company to add a work profile to your personal device, we do not collect any personal information related to the private use of your device (outside of the work profile). We respect your personal privacy boundaries.
5) Purposes of Processing Personal Data
- To Provide and Improve the Subscription Service: We use account information and customer data to provide products and Services and improve our products.
- To Secure and Protect Our Products and Users: We use account information to investigate and help prevent security incidents, detect abuse, and fulfill legal requirements.
- To Provide Technical Support: Authorized support agents may access your console using secure authentication to assist with technical issues.
- To Communicate with You About the Services: We use registration data to contact you regarding billing, account management, technical information, updates and security notifications.
- To Improve Our Customer Relationship Management: Communications may be monitored and recorded for quality assurance, training, fraud prevention and compliance purposes.
- To Facilitate Social Networking: Our websites may include social networking features that can collect IP address and browsing behavior.
6) Security Measures for Personal Data
We are committed to maintaining the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and store. Access is restricted to authorized employees and data processors who require it to operate our service.
We use various security technologies and procedures to help protect personal data from unauthorized access, use or disclosure. All personal data is protected by appropriate physical, technical and organizational measures.
8) Changes to This Policy
This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You should check this Privacy Policy periodically, as your continued use of our Services constitutes your acceptance of any changes.